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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Colby Kurasaki

Colby Kurasaki

April 27, 2024

5  out of  5
rating by Colby Kurasaki
"Alyssa offered me amazing service, from when I walked in to when I left. She has such a positive approach to everything, and has a clear passion for the work she does. 5 stars!"
We responded:
"Colby, thank you for the review. Our team works hard to provide a great insurance experience for everyone who walks through our doors, and we are thrilled to hear that you are happy with your insurance policy!"
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kyle_variant

April 26, 2024

5  out of  5
rating by kyle_variant
"Have always had great experiences with Ryan and his team. They’re extremely responsive and helpful when I have questions or unexpected situations arise. I’ve had other insurance carriers in the past, but none compare to the level and speed of service at State Farm. It’s like having a doctor in the family. Ryan and his team will give it to you straight, but will do whatever they can to make things right. Could not recommend more for all your insurance needs!"
We responded:
"Kyle, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."
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Jerrie Siau

February 12, 2024

5  out of  5
rating by Jerrie Siau
"Taryn Lee is always fast and easy to work with, she will find you the best coverage and best premium! State Farm is always there for you."
We responded:
"Jerrie, thank you for taking the time out of your day to leave us a review! We love hearing about how Taryn provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
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Rey Aguda

December 9, 2023

5  out of  5
rating by Rey Aguda
"Very responsive. Did his "homework " before responding to my voice-mail. As a result, I switched from a 33-year relationship with another big insurance company. Thanks, Ry!"
We responded:
"We love seeing reviews like this, Rey! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Profile photo of Charles Kahl

Charles Kahl

September 9, 2023

5  out of  5
rating by Charles Kahl
"Kalani had my new policy in place in a matter of minutes. He is very knowledgeable, easy to talk to and so helpful. The best!"
We responded:
"Charles, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Kalani cares a lot about our customers."
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Byron Anaya

April 23, 2023

4  out of  5
rating by Byron Anaya
"What a great agency! The first time I walked in, it really felt like that advertised "Good neighbor" atmosphere. Everyone seemed very friendly and efficient. The office was very comfortable to be in. There was nothing high pressured or pretentious about it; just business-like but relaxed. The agent who helped me, Ry Nakapaahu, was very personable, knowledgeable and informative. I definitely would recommend checking out this agency if you have any questions about your insurance needs."
We responded:
"Byron, thank you for taking the time to share your experience with our office! Our team works hard to provide quality insurance, and we are thrilled to hear that Ry was able to do just that for you! We appreciate you putting your trust in our office to help protect what matters most."
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Noelani Wong

April 16, 2023

5  out of  5
rating by Noelani Wong
"KC & Ry were very friendly and helpful. I was looking around to change car insurances because the rate from my previous one was so high. So, I called State Farm to inquire about their rates and KC was so kind and informative. She was able to make me a quote that matches all the services I was getting with my old insurance, but for a way more affordable price. Then Ry was able to help me finalize everything with the paperwork. Ry was also very friendly and was also able to help me get more discounts on my insurance. I highly recommend going to them for your insurance needs. Thank you guys so much! :)"
We responded:
"Thank you, Noelani, for the amazing review! Our team works hard to provide an excellent insurance experience, and we are thrilled to hear our team delivered for your car insurance quote! We are lucky to have hard-working team members, like KC and Ry, who make sure our customers can make the right choice for their coverage. Thank you for trusting us with your insurance needs!"
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Paul Williams

March 18, 2023

5  out of  5
rating by Paul Williams
"Best insurance company in Honolulu Hawaii!"
We responded:
"Paul, thank you for recognizing our efforts! We appreciate you taking the time to share your experience with our State Farm office in Honolulu."
Profile photo of Scott Palmeira

Scott Palmeira

March 2, 2023

5  out of  5
rating by Scott Palmeira
"Thanks for insuring our business policy!"
We responded:
"Thank you for the five-star rating, Scott! Our team works hard to provide quality insurance, so we’re happy to hear we’ve met your expectations. We look forward to providing you with top-of-the-line customer service and insurance!"
Profile photo of Angela Williams

Angela Williams

February 24, 2023

5  out of  5
rating by Angela Williams
"Their servicing is great! I like that everything can be done over the phone. Mahalo KC and team!"
We responded:
"Angela, thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. KC cares a lot about our customers."
Profile photo of Thomas Kamisato

Thomas Kamisato

January 23, 2023

5  out of  5
rating by Thomas Kamisato
"Thank you for insuring my classic car!!"
We responded:
"Thomas, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Profile photo of James Lee

James Lee

January 5, 2023

5  out of  5
rating by James Lee
"Kudos to the entire State Farm staff! So happy that they opened a second location on Bishop St. I hope they add more!"