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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Robin Johnston

October 30, 2026

5  out of  5
rating by Robin Johnston
"Polite, punctual and friendly! These guys are taking care of their customers!"
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nori fujiki

October 28, 2026

5  out of  5
rating by nori fujiki
"Payment went smoothly on a phone"
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Michelle Malta

October 22, 2026

5  out of  5
rating by Michelle Malta
"We weren’t looking but happened to meet Brett at the breast cancer awareness walk. He was great! Everything was so easy and explained clearly. Thank you!! We appreciate the savings and with more coverage!!"
We responded:
"Aloha Michelle, and thank you for sharing your experience! Brett is a key part of our team, and we will certainly pass the comments along! The Susan G Komen More Than Pink Walk was an amazing event! Our team had such a great time doing something positive and getting to meet so many wonderful new faces in our community. We are grateful to have you as a new member of the State Farm family! Please reach out if we can ever be of assistance, and Mahalo!"
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Andrewlyn Kuoha

October 15, 2026

5  out of  5
rating by Andrewlyn Kuoha
"IN LESS THEN 30 MINUTES I HAD CAR INSURANCE BY PHONE. THIS WAS THE EASIEST PART OF MY DAY. MAHALO RYAN"
We responded:
"Aloha Andrewlyn! Mahalo for sharing your experience! We're so glad everything was quick and easy, and we appreciate you choosing our office to protect the things that are important to you. Please reach out if we can ever be of assistance!"
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Mike Chu

October 14, 2026

5  out of  5
rating by Mike Chu
"Thank Taryn for the awesome customer support"
We responded:
"Hi Mike! Thanks for the great review! We are happy to hear Taryn offered awesome customer support. She's an essential part of our team - and we will be sure to pass along the kind words! Our entire team always strives to provide kind, professional, and efficient service. Mahalo!"
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Kats

October 14, 2026

5  out of  5
rating by Kats
"Ryan and his team are Amazing and great to work with! They are proactive and are quick to respond to any questions that may come up. Thank you!"
We responded:
"Aloha Kats, and thank you! We are very proud of the team we have assembled here at our office, and your review means a lot to us. We are grateful that you chose us for your insurance needs and are always available should you need support!"
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catherine k

October 3, 2026

5  out of  5
rating by catherine k
"The representatives who assisted me were helpful and completed successfully what I needed done. Thank you."
We responded:
"Thank you for your kind review, Catherine! We’re glad our representatives were helpful and successfully assisted you with your vehicle insurance needs. At our office, we’re committed to providing professional, reliable customer service and helping you feel confident about your insurance coverage. We appreciate the opportunity to serve you!"
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Mikey Georges

September 30, 2026

5  out of  5
rating by Mikey Georges
"Ryan was very helpful in providing me an insurance policy for my Japanese import car. He was very upfront and quick as I needed it in a tight timeline."
We responded:
"Mikey, thank you for your review! It was a pleasure being able to serve you - helping others is what drives our office. We take great pride in our work and are committed to being there for our customers, like a good neighbor. Please reach out if we can be of help in the future, our office is always ready to assist!"
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Wyrlo Villaluna

September 22, 2026

5  out of  5
rating by Wyrlo Villaluna
"Great service and she's patiently answering all my questions."
We responded:
"Aloha Wyrlo, and thank you for the 5-star review! We are so happy to hear that Aspen offered you great service and answered all of your questions. Our goal is to make insurance clear and easy to understand. Please reach out if we can ever be of assistance in the future, and welcome to the State Farm Family!"
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Olivia Zhu

September 16, 2026

5  out of  5
rating by Olivia Zhu
"Aspen really nice and helpful"
We responded:
"Thanks so much for the review! We’re thrilled to hear Aspen was really nice and helpful while getting you your vehicle's insurance! We truly appreciate you being a part of the State Farm family—please don’t hesitate to reach out anytime you need us!"
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Tonya Davis

August 31, 2026

5  out of  5
rating by Tonya Davis
"Quick process"
We responded:
"Tonya, mahalo nui loa for the 5-star review! ⭐ We’re so glad we could make getting your vehicle insurance quick and easy. 😊 We truly appreciate you choosing State Farm and trusting our team to help with your coverage. We’re always here whenever you need us—aloha! 🚗🌺❤️"
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Kyril Aganon

August 31, 2026

5  out of  5
rating by Kyril Aganon
"They are very friendly and quick to take care of all of my needs"
We responded:
"Kyril, mahalo nui loa for taking the time to leave us a review! 🌺 We’re so glad our team could make things easy and take care of your needs quickly. Thank you for trusting us with your insurance needs. We’re happy to have you as part of our agency family and are always here whenever you need us! Aloha! ❤️"
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Janice Ouyang

August 27, 2026

5  out of  5
rating by Janice Ouyang
"Brett is so friendly and nice, I will recommend him🥰"
We responded:
"Hi Janice, thank you for your review! We'll be sure to share your kind words with Brett. Thank you for being a part of our State Farm family!"
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chris Jines

August 22, 2026

5  out of  5
rating by chris Jines
"Aspen made the college trasitiin so smooth fir my daughter. Aspen was very professional and easy going. Made our purchase go so smooth. Thank you, Chris Jines"
We responded:
"🤙Hi Chris! Thank you for sharing. 😊 It’s great to hear Aspen was professional and made the purchase process easy and stress-free. 🎉 We truly appreciate you—we are happy to have you as part of our State Farm Family! 🚗💙"
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Cam Balliette

August 8, 2026

5  out of  5
rating by Cam Balliette
"Ryan M. is absolute hammah. I get one mean policy save plenty. Knowledgeable braddah."
We responded:
"Hi Cam! Thank you for your review. 😊 It’s great to know Ryan M. was knowledgeable and helped you get the right homeowners insurance setup—while keeping your budget in a good place. 💰🤝 Welcome to the State Farm Family! 🚗🛡️"
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WANDA

August 4, 2026

5  out of  5
rating by WANDA
"Brett Was So Easy and Helpful. I've Been With State Farm for Over Ten Years And they Have Not Ever Failed Me. Hats Off To Ryan and Brett!!"
We responded:
"Hi WANDA! Thanks for the kind shout-out. 😊 We’re thrilled to hear Brett made things smooth and that you’ve consistently received great service after more than 10 years with State Farm. 🙌 We truly appreciate you—part of the State Farm Family always! 🛡️🚗"
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Lisa Kawamoto

July 30, 2026

5  out of  5
rating by Lisa Kawamoto
"Great customer service! Aspen is very friendly, informative and knowledgeable. She answered all my questions. Will recommend! Thank you Aspen!"
We responded:
"Lisa, mahalo for the wonderful review! 🌟 We’re so glad Aspen provided great customer service—being friendly, informative, and knowledgeable—and answered all your questions. 🙌🚗 We also appreciate you recommending her! 🤙 Welcome to the State Farm Family! 🛡️✨
"
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Aaron J.

July 24, 2026

5  out of  5
rating by Aaron J.
"Ryan and his team, are top notch. Both offices are available to help you with any small or large request. I do not know how they manage to be so young, knowledgeable, and professional - but we really appreciate everything this office does for us. Special shout out to Brett - the best guy ever!"
We responded:
"Aaron, thank you for the awesome review! 🌟 We’re glad you’re getting a great price and that Ryan and his team have been able to support you with both big and small requests across both offices. 🙌📞 And a special mahalo shout-out to Brett—we love hearing he’s been “the best guy ever.” 🤙 Welcome to the State Farm Family! 🛡️✨"
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Steven Tallent

July 22, 2026

5  out of  5
rating by Steven Tallent
"Easy to get insurance transfer and setup. Very helpful and accommodating. Aspen was very great to work with and made sure I was ready as soon as my vehicles got on island."
We responded:
"Steven, we appreciate you! 😄⭐ “Easy,” “very helpful,” and “accommodating” is exactly what we aim for. 🙌 And we’re thrilled Aspen made the transition seamless, so you were prepared as soon as your vehicles were on island. Welcome to our State Farm Family! 🤝💙"
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Thomas V

July 21, 2026

5  out of  5
rating by Thomas V
"Aspen is very kind and professional. Womdeful to work with. Please give her a call for all your insurance concerns. Mahalo"
We responded:
"Thomas, mahalo nui for the kind review! 🌟 We’re glad Aspen was very kind and professional, and that you found her wonderful to work with. 🙌✨ Thanks for encouraging others to call—welcome to the State Farm Family! 🤙🛡️"
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Joyce

July 11, 2026

5  out of  5
rating by Joyce
"Very easy and quick to sign up.
Thank you to Brett and the other associates for being very responsive to my questions and handling everything quickly and professionally! Mahalo"
We responded:
"😊🌺Joyce, mahalo for the wonderful review! 🌟 We’re so glad it was easy and quick to sign up. 🙌🚗 Thank you for recognizing Brett and the team for being responsive, handling everything quickly, and keeping it professional. 🤙 Welcome to the State Farm Family! 🛡️✨"
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Jeremiah Mia

July 7, 2026

5  out of  5
rating by Jeremiah Mia
"I'M happy to have insurance."
We responded:
"🌺Hi Jeremiah, thank you for your comment. 😊 It’s great to know your life insurance came with a good price and that you feel good about your coverage. Welcome to the State Farm Family! 🛡️🌈"
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lisa tsugawa

June 26, 2026

5  out of  5
rating by lisa tsugawa
"I have peace of mind with Ryan as my insurance agent. He’s someone I actually trust. He and his staff are knowledgeable and he makes difficult insurance concepts easy to understand, especially because I live in a condo and experienced a water leak that affected several units. His downtown office on Bishop street is a convenient location since I work nearby. I never want to call my insurance agent but when I’ve had to, Ryan was always there for me and my family."
We responded:
"Lisa, we really appreciate you! 😄🙌 It means a lot to hear Ryan and the team gave you the comfort you were looking for and stood by you when you needed guidance regarding your condo and homeowners coverage. 🏠💧 Mahalo for your trust—welcome to the State Farm Family! 🤝🎉🌺"
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Jenny Soukhaseum

June 26, 2026

5  out of  5
rating by Jenny Soukhaseum
"Jessica Lim was amazing! She helped me transfer my auto insurance from a different state with such ease. Also helped answer any questions I had about the policy. Very attentive and responded fast to any emails/calls. I would definitely recommend Jessica Lim and the team to any of my family and friends. Thank you!"
We responded:
"Hi Jenny! Mahalo for sharing. 😊 We’re glad Jessica Lim helped make your auto insurance transfer smooth and stress-free, and that you felt well taken care of. 🌺🚗 Welcome to the State Farm Family! 🛡️🤝
"
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Alofa Ofagalilo

June 16, 2026

5  out of  5
rating by Alofa Ofagalilo
"Aspen was great easy to talk to she explained me the policy well. Great personality. I would recommend her service to anyone. Thanks for your time."
We responded:
"Alofa, we appreciate you! 😄⭐ Aspen sounds like exactly the kind of support we aim to provide—good communication, great personality, and clear policy explanations. Thanks for recommending her—welcome to the State Farm Family! 🏍️✨"